Sometimes there are some technical issues we don’t know how to treat in Windows. That’s why you will learn how to get help in Windows 10 today, to get some support with the problem.
Of course, calling a support agent would be kind of excessive and annoying. In most cases, we can solve the problem ourselves, or it is simply a little thing that we don’t know.
Anyway, in case you are having trouble right now, just follow these steps.
Using the “Get Help” app by Windows
All Windows come with an app installed called “Get help”, its function is precise what the name describes. If you are using the “Microsoft Edge Browser” you access Get Help in Windows by pressing “F1” in your keyboard.
This will take you directly to the app online right away, and it will serve you with the problem.
How to get help with file explorer?
If you don’t have Microsoft Edge, you can also access the “Get Help” app by using your File Explorer. Type in the file explorer “Get help” and you may find an app just like this:
This way you can easily access to the Get Help feature, and hope that it fixes the problem.
How does “Get Help” works in Windows?
Get Help is an app that is supposed to give you conventional solutions to common problems with Windows. It will make questions to determine what could be the cause of your problem, and give a certain solution.
Take into account that “Get Help” doesn’t get you to talk with a live Microsoft’s assistant, it is an AI. If the AI is not able to solve your problem, you will be redirected to a live agent to help you.
Remember that you will need to have internet access so you can connect to the live agent. However, using the “Get Help” app does not require you to have internet connection.
Related: How to Create Users in Windows 10
Another option to solve your problems
If you are unable to solve the problem by using Get Help, there is another alternative. In the forum “TheWindowsClub” you can find answers to pretty much any question that could pop in your mind.
There are thousands of articles, videos, and responses that you can see of people with problems similar to yours. And if there isn’t a thread open to your problem, them create one and ask to the public!
